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"To perceive a good fit with their immediate supervisor or boss" is a way for managers to meet the expectations of employees with respect to work that challenges them and fits into their career aspirations.

A) True
B) False

Correct Answer

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________ emphasizes motivating the worker through the characteristics of the job itself.


A) Automation
B) Job engineering
C) Scientific management
D) Job enrichment

E) None of the above
F) All of the above

Correct Answer

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The de-emphasis of long-term goal setting and talent development initiatives can,and often do,result in heightened organizational conflict.

A) True
B) False

Correct Answer

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Managers must think through the process and plan for the hiring of an employee in the same way as we look to purchase equipment and other valuable organizational assets.

A) True
B) False

Correct Answer

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Notes of appreciation,awards,and gift certificates given to reward employees for accomplishing or surpassing established objectives are all examples of psychographic payments.

A) True
B) False

Correct Answer

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,thereby forfeiting any potential return on our investment.

A) True
B) False

Correct Answer

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Maslow classified the needs for basic items such as food,water,and shelter as:


A) safety needs.
B) sustenance needs.
C) physiological needs.
D) self-actualization needs.

E) A) and B)
F) B) and C)

Correct Answer

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Creating and maintaining a positive work environment requires an consistent,responsible approach on the part of managers.

A) True
B) False

Correct Answer

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Which of the following is NOT part of compensation?


A) salaries or wages
B) bonuses
C) employee benefits
D) pensions or retirement plans
E) None of the above

F) B) and C)
G) A) and B)

Correct Answer

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A potential near-term impact of this short-term management approach,referred to as "short-termism",is a focus on leadership and development.

A) True
B) False

Correct Answer

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Non-health related fringe benefits,


A) are less costly than health related benefits.
B) are perceived as a nuisance by employers.
C) allow employees to spend more time at work.
D) are required by provincial legislation.
E) Recognize employees for a job well done

F) B) and E)
G) A) and D)

Correct Answer

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The concept that a hierarchy of human needs could be used to explain motivation was developed by:


A) Abraham Maslow.
B) Frederick Taylor.
C) Douglas McGregor.
D) Frederick Herzberg.

E) A) and B)
F) A) and D)

Correct Answer

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Competitive Skills is one of the key competencies that managers must have in order to be successful in their planning,organizing,developing,directing,and leading endeavours.

A) True
B) False

Correct Answer

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