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The three basic components of a successful e-commerce model include content, commerce, and community.

A) True
B) False

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In spite of the recent economic downturn, Web site operators have shunned the idea of bartering for goods and services.

A) True
B) False

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​_____ exchanges are owned and operated by a single company.

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Which of the following forms of e-commerce has created an opportunity for many people to make a living out of selling items on auction Web sites?


A) Business-to-business (B2B) e-commerce
B) Consumer-to-consumer (C2C) e-commerce
C) Consumer-to-business (C2B) e-commerce
D) Business-to-consumer (B2C) e-commerce

E) None of the above
F) A) and B)

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Consortium-operated exchanges are open to any set of buyers and sellers within a given market.

A) True
B) False

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Why is mobile commerce (m-commerce) maturing much later in North America than in Western Europe and Japan?

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The market for m-commerce in North Ameri...

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PayPal enables any person or business with an e-mail address to securely, easily, and quickly send and receive payments online.

A) True
B) False

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_____ is a standard that spells out measures and security procedures to safeguard a card issuer, a cardholder, and a merchant.


A) Secure Sockets Layer (SSL)
B) Card Verification Number
C) Virtual private network (VPN)
D) Payment Card Industry (PCI)

E) A) and C)
F) B) and C)

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The market for mobile commerce in North America is maturing much later than in Western Europe and Japan.

A) True
B) False

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The _____ is a communications protocol used to secure sensitive data during e-commerce.

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Secure Sockets Layer...

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A(n) _____ is an electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations.

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Authentication technologies are used by many organizations to _____.


A) verify the accuracy of their product descriptions and prices
B) secure sensitive data during e-commerce
C) confirm the uniform resource locator (URL) of their suppliers' Web sites
D) confirm the identity of a user requesting access to information or assets

E) C) and D)
F) All of the above

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Using a blind network, big brand advertisers can secure elite locations on top-tier destinations.

A) True
B) False

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_____ is a subset of e-commerce that involves electronic transactions between consumers using a third party to facilitate the process.


A) Business-to-business (B2B) e-commerce
B) Business-to-consumer (B2C) e-commerce
C) Consumer-to-business (C2B) e-commerce
D) Consumer-to-consumer (C2C) e-commerce

E) A) and B)
F) B) and D)

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A cybermall is a business that serves as an intermediary between a Web site and online merchants who have the actual products and retail expertise.

A) True
B) False

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A(n) _____ is an HTML code, not visible on a displayed Web page, that contains keywords representing the Web site's content, which search engines use to build indexes pointing to the Web site.


A) attribute
B) meta tag
C) hyperlink text
D) identifier

E) C) and D)
F) A) and C)

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Conversion to an e-commerce or m-commerce system enables organizations to increase the accuracy of order processing and order fulfillment.

A) True
B) False

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Briefly explain the use of a p-card.

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a p-card (procurement card or purchasing...

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______ is a form of e-commerce in which customers deal directly with an organization and avoid intermediaries.

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business-to-consumer...

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_____ divides the pool of potential customers into subgroups usually defined in terms of demographic characteristics.


A) Disintermediation
B) Social networking
C) Market segmentation
D) Market augmentation

E) A) and B)
F) A) and C)

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